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  1. Yousician Support
  2. FAQ

FAQ

Check answers to frequently asked questions about Yousician.

Common

  • How to contact support
  • System requirements
  • FAQ - Family membership
  • How to fix launcher issues
  • I upgraded but do not have access to premium features
  • How to fix "Couldn't load this song" error

Account settings and login

  • I can't buy premium access on iOS
  • How to access your personal data
  • How to edit your profile information
  • How to reset your password
  • Apple login doesn't work
  • How to delete your account and data

Recognition

  • Guitar sound recognition issues
  • Piano sound recognition issues
  • Chords are not recognized
  • Ukulele sound recognition issues
  • Bass sound recognition issues

Playing

  • How to access Yousician on different devices
  • How to change between instruments
  • Tips for effective learning
  • How to get level completion certificates
  • 30 day playing challenge
  • How to change strings
See all 7 articles

Set up

  • How to check microphone set up (iOS/Android/PC/Mac)
  • Using an audio interface with Yousician
  • How to connect an electric instrument
  • Can I use Bluetooth headphones?

Technical

  • How to install Yousician (PC/Mac)
  • Android download problem: failed to install/update Yousician
  • How to change microphone input volume (PC/Mac)
  • How to clear cache on macOS

Content

  • Song Voting
  • Why can't I find a popular song in Yousician
  • Why songs sometimes change in Yousician
  • What the exercise names mean

General

  • Known issues
  • Supported languages

Can't find your answer?

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