In most cases support articles enable you to resolve the issue yourself. Check our Help center before sending a support request.
Frequently asked questions
- How to start a free premium trial
- How to cancel your free trial
- How to buy a premium subscription
- How to cancel your subscription
- How to reset your password
- How to edit your profile information
- I upgraded but do not have access to premium features
- How to delete your account and data
If you bought your subscription via iTunes, Apple requires customers to manage subscriptions through iTunes. If you have a payment related question, contact Apple Support directly.
Playing related questions
- The app does not recognize when I play my Guitar, Piano, Ukulele or Bass.
- Chords are not being recognized
Other helpful topics
- Download Yousician from the App Store or Google Play
- How to install Yousician (PC/Mac)
- How to check microphone set up
- System requirements
- Supported audio interfaces
If the articles do not help, get in touch with our Support team. You can do so by selecting the Contact support link below. You can also find it at the bottom of every article in the Help Center.
We are always happy to hear about your feature suggestions! If you have some, see this article on how to share your ideas.