How to restore your in-app purchase

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Andrew
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To restore access to the tuning package you bought, check the following platform specific instructions. 

 

iOS

  1. Open the app and select Settings icon in the top left corner
  2. Select "Tuning" menu option (the first option in the menu)
  3. Select one of the tunings under "All" section and then select the shopping cart icon.
     
  4. The shop view opens. There, select the Settings icon in the top right corner.

  5. Select "Restore" to restore your purchase. 

Android

Reinstall the app: 

  1. Delete the app. 
  2. Reboot your device. 
  3. Reinstall GuitarTuna from Google Play store. 

Clear the app cache and data:

  1. Open your device's Settings app. 
  2. Tap App & Notifications/App management → See all apps/App list.
  3. Scroll down and select GuitarTuna from the list.
  4. Tap Storage/Storage usage → Clear cache.
  5. Next tap Clear data.

 

Make sure you log in with your Google Play account email address that you used to buy the tuning package. Open GuitarTuna and wait for about 2 minutes to regain access to the tuning package.

 

Windows Phone 

If you have a Windows phone, the purchase should be linked to your Microsoft account. Contact Microsoft Store Support for instructions about purchase restore. 

 

Note: unfortunately cross-platform transfers (e.g. Android → iOS or iOS → Android) are not possible.

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