Updates to Google Play Store can cause problems when you install or update Android applications. The app download process gets stuck and error codes may pop up too.
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Check the following steps to troubleshoot the issue.
Uninstall and reinstall Play Store updates
- Make sure you’re connected to a reliable Wi-Fi connection.
- On your Android phone or tablet, open the Settings app.
- Tap Apps & notifications/Application Manager (depending on your android device).
- Tap Google Play Store. If you don't see it, tap See all apps or App info.
- At the top of the screen, tap the three dots then tap Uninstall updates.
- If you’re asked if you want to change the Play Store app back to the factory version, tap OK.
- Open the Google Play Store, and try to download the app again.
Check for Android system updates
- On your Android phone or tablet, open the Settings app.
- Scroll down & select About phone → System updates.
- Check to see if an update is available.
Clear Google Play store cache and data
- Open your device's Settings app.
- Tap Apps & notifications → See all apps.
- Scroll down and tap Google Play Store .
- Tap Storage → Clear Cache.
- Next, tap Clear data.
- Re-open the Play Store & try your download again.
You can find more troubleshooting tips from Google Play support here.