Steps to cancel your subscription depend on which provider you used: Apple iTunes, Google Play or our website with a debit/credit card or PayPal. When you buy your subscription with iTunes or Google Play, you must cancel through iTunes or Google Play.
General tips on cancelling your subscription
- If you aren’t sure which provider you used, log in to your account on our website. Scroll down to the Payment method section to check which provider you used.
- Uninstalling Yousician from your device or deleting your account does not cancel your subscription. You must cancel using the steps described.
Cancel a subscription bought on our website
To cancel your subscription bought on our website:
- Enter your email address and password and select Log in on our website.
- If you use Facebook for access, select Log in with Facebook.
- If you use Apple ID for access, select Log in with Apple.
- If you use Google for access, select Continue with Google.
- Scroll down to the Payment method section.
- Select Cancel subscription and follow the prompts to confirm cancellation.
Cancel a subscription bought with iTunes
When you buy the subscription with Apple iTunes, you need to cancel it through iTunes.
To cancel your subscription bought with iTunes:
- Open the Settings app on your iOS device.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription that you want to manage. Learn what to do if you can't find the subscription you want to cancel.
- Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already cancelled.
If you have any issues with cancellation, get in touch with Apple support for help. You can find step by step instructions on cancelling your subscription from Apple website.
Cancel a subscription bought with Google Play
When you buy the subscription with Google Play, you need to cancel it through Google Play.
To cancel your subscription bought with Google Play:
- On your Android phone or tablet, open the Google Play app.
- At the top right, tap the profile icon.
- Tap Payments & subscriptions → Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel Subscription.
- Follow the instructions.
If you have any issues with cancellation, get in touch with Google Play support for help. You can find step by step instructions on cancelling your subscription from Google Play website.
What happens after you cancel?
After you cancel your subscription, you have access to the premium features for the time you've paid for.
E.g. if you buy a monthly subscription on January 15th and cancel it before renewal:
- You have premium access until February 15th.
E.g. if you buy a yearly subscription on January 15th and cancel it before renewal:
- You have premium access until January 15th the following year.
E.g. if you buy a yearly subscription, paid in monthly installments, on January 15th, and cancel it before renewal:
- You have premium access until January 15th the following year. The last monthly installment is charged December 15th, and the account changes to a free subscription January 15th.