Yousician works with acoustic and electric pianos, as well as MIDI keyboards, without built in sound modules.
If you are having problems with recognition, check these tips to troubleshoot. They are listed in order. Start with the first one and if it doesn’t help, continue to the next one.
- Make sure the keys are recognized on the calibration screen. If your piano is tuned to a different tuning, Yousician might not recognize you play.
- If you are using a mobile or other touch screen enabled device, check in the Game tab that the Built-in keyboard toggle is off (gray).
- Check that the app volume or background noise is not too loud. Try connecting wired headphones, without a built-in microphone, to your device.
- Make sure you have allowed access your device microphone:
- Double check your piano set up.
- Check Advanced audio settings option in the Game tab. Ensure your device microphone shows green under Input device.
- For Android devices, try re-calibrating audio. You can also lower the buffer size and change audio engines to Android Audio. The options are available via the Advanced audio settings in the Game tab.
- If you are using a MIDI connection, check that you have chosen it as Input device. You can do so from the Advanced audio settings option in the Game tab.
- Try turning off effects on your keyboard as these can affect the recognition. Use as clear sound as you can to get the best recognition.
- Check your PC/Mac microphone input as it could be too low.
If you continue to have recognition issues, get in touch with our Support team. You can do so by selecting the Contact support link below.